Help Center
No guessing. Just Clarity.
Downloads and Installation
- How do I install your products?
- How many times can I download the products I bought?
Products and Compatibility
- Can I try a product before purchasing?
- What DAW do I need to use your products?
Website
- How do I unsubscribe from your newsletter?
- How do I subscribe to your newsletter?
Copyright and Licensing
- Can I upload my songs to streaming platforms?
- Do I need to give credit?
- Do I lose the license if I return a product?
- Can I modify the templates and sounds?
Buying and Payments
- When will I receive my products?
- Which payment methods do you accept?
- Which currencies do you accept?
- Why do I need to provide an address at checkout?
- Is your checkout process secure?
- Can I get a refund?
- How is sales tax calculated?
- Can I use my VAT number to buy without tax?
Account
- How do I create a new account?
- Why is my email address not working?
- Why is my verification code not working?
- Where can I change my account details?
- How can I request my personal information?
- How can I delete my account & personal info?
- Is my personal information secure?
Get Support
Can’t find what you’re looking for? Let us know, and we’ll do our best to help!